Privacy Policy
Privacy Policy
We are committed to protecting your privacy
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and account details.
- Payment Information: Credit card details and billing address (processed securely).
- Usage Data: Information about your interactions with our website (e.g., IP address, browser type, pages viewed).
2. Purpose of Collection
We collect and use your personal information for the following purposes:
- To provide our products and services, including processing transactions.
- To communicate with you and respond to your inquiries.
- To improve our website, products, and services.
- To comply with legal obligations and protect against fraud.
3. Disclosure of Personal Information
We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances:
- To service providers who assist us in operating our website and providing services (under confidentiality agreements).
- When required by law or to protect rights, property, or safety.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes encryption, firewalls, and secure server environments.
5. Retention of Information
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected and as required by law.
6. Your Rights
You have the right to:
- Access your personal information we hold.
- Request correction of any inaccurate or incomplete information.
- Withdraw your consent for the processing of your personal information, subject to legal restrictions.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.